Tp999 Terms and Conditions — Please read before use

1. General Introduction & Acceptance

These Terms & Conditions ("Terms") form a binding agreement between tp999 ("we", "us", "the Platform") and anyone using this website ("you", "player", "member"). By browsing this website, creating an account, or using any of our services, you agree to these Terms.

Tp999 reserves the right to update or amend these Terms & Conditions at any time. Continued use of the website after any changes constitutes your acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

These Terms have been written in English for the convenience of players in Bangladesh. In the event of any linguistic ambiguity, the original English version shall prevail.

2. Registration & Account Terms

The following conditions must be met to create and use an account on tp999:

• You must be at least 18 years old at the time of registration. Accounts belonging to minors will be closed immediately.
• Each person may hold only one account. If multiple accounts are detected, all of them will be suspended.
• All information provided during registration must be accurate, complete, and up to date.
• Keeping your account login details confidential is entirely your responsibility. Sharing your password with anyone is strictly prohibited.
• As part of the verification process, we may request proof of identity and address.
• Transferring or selling your account is strictly prohibited.

3. Deposit & Withdrawal Policy

All financial transactions on tp999 are governed by the following rules:

• BKash, Nagad, and Rocket are accepted for deposits. Only payment methods registered in your own name are accepted.
• A minimum deposit amount applies and may be updated from time to time.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Tp999 reserves the right to delay or investigate any suspicious transactions.
• Depositing from or withdrawing to a third-party account is strictly prohibited.
• We strictly follow AML (Anti-Money Laundering) policies to prevent money laundering.
• Minimum and maximum withdrawal limits apply. See the deposit page for full details.

4. Bonus & Promotion Terms

The following terms apply to all bonuses and promotional offers on tp999:

• Each bonus offer has its own wagering requirement, which is stated on the bonus page.
• The welcome bonus is available to new members only and can be claimed once.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Attempting to abuse bonuses or claim them through multiple accounts is a punishable offence.
• Tp999 reserves the right to modify or cancel any bonus offer at any time.
• Free spins and cashback offers have a set expiry date and will be cancelled automatically once expired.
• VIP program benefits and terms are defined separately and are subject to change.

5. Gaming Rules & Fairness

All games on tp999 are operated to the highest fairness standards. Our gaming policy is as follows:

• All game outcomes are determined by an RNG (Random Number Generator), which is regularly audited by independent third-party organisations.
• The RTP (Return to Player) for each game is listed in the game description.
• If a game is interrupted due to a technical issue, the bet for that round will be refunded.
• Using bots or automated software to play games is strictly prohibited.
• Any complaints regarding game outcomes must be reported to support within 24 hours.
• In Live Casino games, the dealer's decision is considered final.

Tp999 guarantees that no game can be manipulated. Our system is fully transparent and verifiable.

6. Prohibited Activities

The following activities are strictly prohibited on tp999 and will result in serious action if detected:

• Creating multiple accounts or using another person's account.
• Attempting to gain an unfair advantage by exploiting the bonus system (bonus abuse).
• Using bots, scripts, or any automated software in games.
• Using the platform for money laundering or any other illegal financial activity.
• Using abusive, threatening, or discriminatory language toward other players or staff.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Registering with a false identity or attempting to bypass the verification process.

7. Responsible Gaming Policy

Tp999 believes gaming should always be a form of entertainment. We care about the mental and financial well-being of our players. To support this, we offer the following:

• Option to set daily, weekly, and monthly deposit limits.
• Option to temporarily exclude yourself from the platform (self-exclusion).
• Cooling-Off Period — temporary account suspension for a set period.
• Help identifying signs of gaming addiction and guidance on accessing professional support.
• Strict age verification to prevent access by minors.

For more details, visit our Responsible Gaming View the page.

8. Privacy & Data Protection

Protecting your personal data is our top priority. tp999 follows international data protection standards. Key points:

• Your information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed to relevant authorities when required by law.
• Our cookie usage and tracking policy is detailed in our Privacy Policy.

For more details, visit our Privacy Policy Read the page.

9. Limitation of Liability

Tp999 assumes no liability for the following:

• If a game is interrupted due to an internet connection failure.
• If loss or damage occurs due to an issue with your device or software.
• If a payment is delayed due to a disruption in a third-party service.
• If your account credentials are compromised due to your own negligence.
• In the event of a force majeure or unforeseen circumstances that disrupt service.

Tp999 is committed to maintaining service quality, though occasional disruptions may occur due to technical limitations.

10. Account Closure & Termination

• You can close your account at any time by contacting our support team.
• Any remaining balance must be withdrawn before closing your account.
• Tp999 reserves the right to close any account for violation of the rules.
• Upon account closure, any active bonuses and free rewards will be forfeited.
• You may apply to support to reactivate a closed account, though approval is not guaranteed.

11. Complaints & Dispute Resolution

Any complaints or disputes will be resolved through the following process:

• Start by reaching out to support via live chat or email. You'll typically receive an initial response within 24 hours.
• If the matter cannot be resolved through support, it will be escalated to senior management.
• In the event of a financial dispute, keep records of all transactions.
• A formal response will be provided within 7 business days of receiving a complaint.
• During the dispute resolution process, the relevant account or funds may be temporarily placed on hold.